PRINTED CIRCUIT BOARD DESIGN SERVICE BUREAU
Getting The Most Out Of YourPrinted Circuit Board (PCB) Design Services Bureau by Bob Chandler
May 2004 |
In today’s design economy, the large internal PCB layout department is getting rare. Engineers are being driven whether they like it or not, to use outside services. To avoid the more costly disasters, you need to understand the dynamics of remote layout. We will discuss 7 aspects of contract design: 1. Service Bureau 1. Service Bureau Spectrum Most companies are located somewhere between the extremes, you will need to understand what your needs are, then select the company that best serves your needs. If you company has a large, in-house engineering department with a complete support staff, you may only need occasional routing support or you might send out the boards for minor changes and “product life” support. Relying upon a service bureau for all of your layout needs is not a bad thing. Smaller companies and even larger ones send out most if not all of their layouts. When you are making this much of an intellectual product investment in a company. You want to be sure to select the right company.
3. Design Review Process
4. Quality Control Every design service company wants to deliver quality. Every design service company wants to do a good job, but this is not always possible if you have not shared with the vendor what quality is for you. Not all companies have written documentation standards. Some companies have very exacting requirements for drawings, notes, file names, formats, and styles. Other Companies have no standards at all. At either end of the spectrum that you find your company, you can do a few things to insure the quality you get from your vendor is the quality you expect. First, tell the vendor what quality is to you. Sample drawings are great for showing the vendor what your formats, notes and drawings look like. This does not need to be anything extravagant. If your Company has ever done a board before, can you get a print of the documents? Even better if you can get a copy of the database, this will tell the vendor how to structure the new database to match your standards. DFM – or design for manufacturing manuals can be very helpful for a service company. Most large companies and some smaller ones have these. If your company does, getting a copy of it to your vendor will make your project run much smoother. Also, most contract manufacturers have their own standards, and are eager to get involved early in the design process to make production easier. Another thing you can do to improve quality from your vendor is to obtain regular updates from the vendor. Getting daily prints of copies of the database lets you see what they are doing early, and gives you a great opportunity to correct it before it becomes a problem. The last thing I want to mention about quality is the most important- FEEDBACK. Don’t be afraid to give positive and negative feedback to your vendor. They want to do a good job so that they can get more work from you. It does not help them or you to simply crumble about the poor quality you got from your vendor. Be pro- active and let them know what went well, and where they could improve. 5. Schedules
Before you can have a schedule slip, you need to have a schedule, when you transfer the data across to your vendor, be specific about your schedule. When will the library parts be complete? When will the placement be done? One of the biggest mistakes a client makes is to assume that the vendor understands the schedule requirements. The vendor has incentive to get it done quickly, in order to get paid. This does not ensure that it will relieve the priority and resources you expect. You need to be sure that you have to pre-set schedules and milestones with which to monitor the progress. That way, you can see schedules slips before they become a problem. If you were supposed to have a completed placement to you on Tuesday, and it is now Friday, you might have a schedule problem. Which brings us to the next topic – Honest Communication vis a vis schedule slips. Do not use a PCB Design Service Bureau who continually missed deadlines that they have promised. Some PCB Design Service Companies will tell you that they can meet and un-realistic deadline, knowing that once you commit to the design, they will complete it at their own pace, because they know that you will not pull the project after the deadline has passed. PCB Design Service Bureaus who may have a little higher in price, but who meet the schedules, can be cheaper in the long run. Another item: Be REALISTIC about your schedule and the costs if they are missed. I worked with one company who had a board that “had to be out of July 1, or it would be big trouble for the Company!” We worked three shifts to get the board ready for fabrication. It went to the client for final review on June 28. July 1 came and went. July 10 came and client was still reviewing, and would get back to us. August, September, minor changes…. November, December, the board finally went to fabrication. In mid January. Where was the big trouble? How likely is that we will work with two shifts, let alone there for this client again? If you are not honest with the PCB Design Service Company, you can not expect miracles from them when you really do need it. The last item dealing with schedules is progress. How are they doing? If you do not watch how it is going, you do not know when they are in trouble. It does not take much to get a daily status report. It may be a complete database for review, or just a few lines in an e-mail, explaining what is happening. You should never be surprised by a missed schedule. It is simply too easy to pick up the phone, or shoot off an e-mail to get a status. |